Video Consultation FAQs
WHAT IS VIDEO CONSULTATION?
Video consultation is a convenient way for you to receive physiotherapy from the comfort of your home. All you need is a mobile device (smart phone, laptop or tablet) and an internet connection. It really is that easy!
WHAT DO I HAVE TO DO?
IT REALLY IS EASY. We have been providing very successful sessions with many clients. Working with us through your video consultation will allow us to provide evidence-based care that will enable you to get the outcome you are looking for.
- When we have set up your appointment, we will send you an email with a confirmation and a link to your appointment. You will need to click this link at your appointment time to gain access to your session.
- For your appointment you will need a small amount of space.
- Grab any exercise equipment you might have at home (weights, resistance band, foam roller, fitness ball). If you do not have any, don’t worry our expert clinicians will be able to continue with your session and improvise.
WHAT CAN I EXPECT?
Your physiotherapist will discuss with you your current concerns. How things have progressed and any challenges you are experiencing due to this problem. We will work with you to establish your goals of treatment. Your therapist will go through movements and exercises specific to their findings. They will provide you with advice and information to support your recovery. You will have a clear understanding of what is going on and will have instruction on what to work on at home.
WHAT ABOUT MY HANDS-ON TREATMENT?
If you have had physiotherapy in the past including manual/hands on treatments, you might be wondering if video consultations are beneficial. Hands on treatments are beneficial however, they add a small percentage to recovery. Remember, there are 168 hours in every week and even with 1-2 sessions of physiotherapy in that week the actual time spent with hands on treatment is minimal. It is the combination of interventions that goes with these treatments that add up to the greater effect. This combination includes education and advice, (eg, modifying activity), exercises and strengthening programs, and techniques to improve mobility.
CAN I GET REIMBURSED BY MY INSURANCE FOR PHYSIOTHERAPY VIDEO CONSULTATIONS?
We have been advised by all the major insurance companies that they will continue to reimburse for these services. As always, we advise customers to check with their provider with reference to their plan and reimbursements.
HOW ARE VIDEO CONSULTATIONS WITH PREMIER PHYSIOTHERAPY DIFFERENT TO OTHER PROVIDERS?
At Premier Physiotherapy, we listen to what YOU need and our focus is on YOUR goals. You will leave your session with clarity as to what is going on, what the next steps are and have certainty that you can reach YOUR goals!
Roberto Pelosi is the founder and principal Physiotherapist at Premier Physiotherapy. He has over 25 years experience as a Physiotherapist, working in the United States, Australia, the UK and Ireland. He and the team at Premier Physiotherapy are committed to helping clients remain painfree, mobile, independent and doing the things they love to do.